Your Reliable Partner for Road Trips in Japan: TOCOO! Rental Car Reservation Service for International Travelers

Among the rental car services available to international visitors, TOCOO! boasts one of the largest inventories in Japan.
With approximately 100,000 vehicles listed per day, the lineup includes not only Japanese brands like Toyota and Nissan but also foreign brands such as Mercedes-Benz and Volkswagen.
Thanks to this extensive inventory, it’s much easier to reserve the car you want on your preferred dates.
What’s more, TOCOO! locations are conveniently situated near airports and major train stations, allowing you to start your journey soon after arriving in Japan.
For travelers with large luggage or families with young children, this accessibility offers peace of mind and a smooth travel experience.

TOCOO! offers a variety of plans and optional services designed to meet the diverse needs of international visitors. From Wi-Fi router and ETC card rentals to exclusive packages, you’ll find options tailored specifically for overseas travelers.
Here are some of the most recommended plans and options available.

TOCOO! not only offers its official website in English, Traditional Chinese, Korean, and Thai, but also provides customer support staffed by native speakers of each language.
This means that if you have questions about the service or booking process—or if an issue arises during your trip—you can receive assistance with peace of mind.
In addition, TOCOO! offers a three-way phone interpretation service in English, Chinese, and Korean.
This service can be used not only when picking up or returning your rental car at the counter, but also in a variety of everyday travel situations—such as ordering at a restaurant, asking questions while shopping, or getting directions.

To make a reservation, simply visit the official website and select your pickup location, rental period, preferred vehicle type, and any options. Then follow the on-screen instructions to complete the necessary information.
The total price, including all selected options, is clearly displayed before finalizing the booking, so you can proceed with confidence.
After completing your reservation, you’ll receive an email with a reservation number and password. Entering these on the TOCOO! website allows you to easily review your reservation details.
You can choose either prepayment by credit card or payment at the rental location, but note that some plans and options require prepayment by credit card at the time of booking:

On the day of your reservation, go to the specified rental office and present your confirmation email. You’ll register the necessary information, receive an explanation of the contract, sign the agreement, and make payment by credit card.
Once you and the staff have checked the vehicle together, your driving journey begins.
However, there are two important things to keep in mind when picking up the car. Failing to follow these may prevent you from receiving the vehicle, even if you arrive at the rental location—so be sure to check these in advance.

Make sure to return the vehicle to the designated rental location at the specified time.
Together with a staff member, check the vehicle’s condition. If there are no issues, the return process is complete.
Also, don’t forget to refuel the car before returning it.
You’ll need to fill up the tank at a designated gas station and present the receipt to the rental office staff when returning the vehicle.
Since roads may be congested and refueling can take time, we recommend allowing extra time on your return day to avoid being late.
For a detailed explanation of how to refuel at a Japanese gas station, check the article linked below. It will help ensure a smooth experience.

Even if your travel plans change or you feel unwell, TOCOO! allows you to cancel or modify your reservation.
If you wish to change your reservation, simply cancel the current one and make a new reservation.
To cancel a booking, go to the official website’s “View/Cancel a Reservation” page.
Just enter your reservation number and password to proceed—it’s simple and convenient.
However, note that cancellation fees apply starting six days before the rental date, so it’s best to cancel early if needed.

As mentioned earlier, when driving in snowy regions during winter, special care is needed for snow-covered and icy roads.
There are also risks unique to Japan, such as whiteout conditions or slipping, which you may not be used to.
While using winter tires or snow socks is essential, be sure to also follow these safety tips:

In Japan, children under the age of 6 are legally required to use a child safety seat while riding in a car.
If you’re traveling with a child, be sure to select the child seat option when booking your car.
A child seat typically takes up the space of about 1.5 adult seats.
When choosing a vehicle, factor in the space required for child seats to ensure there are enough seats for all passengers.

Even though TOCOO! has a large inventory, popular car models and locations near airports or major stations can still sell out quickly during high travel seasons.
Especially during Japan’s long holiday periods, demand surges, so early booking is strongly recommended.
Key busy periods include:

Once your travel plans are set, it’s best to book your rental car as early as possible.
Booking in advance helps ensure you can secure your preferred vehicle, time slot, and pickup location.