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230 shops of retail bliss in the Shibuya Hikarie multiplex.
As the flagship project of the large-scale redevelopment around Shibuya Station, Shibuya Hikarie opened in April 2012. Spanning 8 floors from B3 to the 5th floor, its shopping zone is known as Shibuya Hikarie ShinQs.
Gear up for 230 shops with anything and everything from cosmetics & beauty, fashion and accessories to lifestyle goods, amazing eats and more at ShinQs, the new go-to for endless, trendsetting finds to revamp your everyday. The cosmetics & beauty floor even provides counseling services such as skin diagnostics. Limited editions, Japan-first items, and collaboration goods add to the appeal, offering products you can only find here.
On the B2 and B3 levels, you’ll find TOYOKO NORENGAI, Japan’s first gourmet street, which brings together renowned eateries from across Japan and overseas.
Targeting today’s savvy shoppers and the many possibilities of personalized choices, ShinQs has launched a brand new concept named “Make Serendip Store.” Its goal is to create a place that sparks unexpected discoveries and helps visitors notice new sides of themselves, continually evolving as a switch for fresh encounters.
（©Shibuya Hikarie） Directly connected to Shibuya Station via multiple lines, with covered access that keeps you dry even on rainy days.
1st Floor - Beauty & Fashion Accessories
B1 Floor - Cosmetics & Beauty
A lineup of popular cosmetic brands from Japan and around the world.
2nd Floor - ShinQs Parts Joist, Filled with “adult-cute” items such as fancy goods, pouches, umbrellas, and accessories.
B2 & B3 Floors - TOYOKO NORENGAI
3rd Floor - Switch Room
Frequently Asked Questions have been vetted and answered directly by each listing.
Q
Is there free Wi-Fi available in the facility?
Yes, “-SHIBUYA-Wi-Wi-Fi-” is available and can be used free of charge for up to 2 hours.
Q
Do you offer duty-free services?
Yes, duty-free procedures are available at the B1 duty-free counter. Please bring the items purchased at eligible shops, your purchase receipts, passport, and payment card to the counter.
This is also the only designated store in Shibuya where duty-free procedures can be processed with a Diplomat Tax Exemption Card.
* Available for purchases of 5,000 yen (before tax) or more. The consumption tax amount will be refunded entirely in cash
* Gift certificates can be used for purchases, but any payments made with gift certificates are not eligible for duty-free
Q
Is there an ATM?
Yes, located on the 3rd to 1st basement floors. They accept UnionPay cards and various international cards.
Q
Are there coin lockers?
Yes, on the 3rd basement, 1st floor, 2nd floor, and 11th floor. Refrigerated lockers are also available on the 3rd basement floor.
Q
Are multilingual services available?
Yes. We provide multilingual support using translation tools, and some staff are available to assist in English.
