When I was a student, I once took an overnight bus from Kyoto. I fell asleep and woke up in Shinjuku, Tokyo. At the time, I thought it was the most affordable way to travel. It saved me the cost of a night's accommodation and left the entire day free for exploring. Looking back now, it's hard to imagine still being able to travel so carefree on an overnight bus, but that memory is also one of the truest reminders of my youth. Today, Shinjuku Expressway Bus Terminal remains a major transportation hub in Tokyo, connecting the city with destinations throughout Japan and carrying countless travelers as they depart and arrive.
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Busta Shinjuku
Travel from Shinjuku to destinations across Japan! One of Japan’s largest expressway bus terminals, directly connected to the station.
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One of Japan’s largest expressway bus terminals, Busta Shinjuku opened at JR Shinjuku Station’s New South Gate in 2016. About 90 expressway bus operators serve the terminal, with more than 1,600 buses arriving and departing each day at peak times for destinations ranging from Aomori in the north to Fukuoka in the south.
Before Busta Shinjuku opened, expressway bus stops were scattered across 19 locations around Shinjuku Station. These were consolidated into a single terminal. The terminal is directly connected to JR Shinjuku Station via the New South Gate, allowing passengers to transfer without getting wet on rainy days. Bringing the train station, bus terminal, and taxi stand together in one location has made transfers smoother and significantly improved convenience for bus passengers.
The expressway bus departure floor on the fourth floor has a souvenir shop and convenience store where travelers can pick up anything they need before their journey. The third floor houses the expressway bus arrival area, taxi stands, and the Tokyo Tourist Information Center. The center provides travel information about Tokyo and destinations throughout Japan in Japanese, English, Chinese, and Korean. Free Wi-Fi is also available in the facility for international visitors to Japan.
Highlights
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One of Japan’s largest expressway bus terminals, located in Shinjuku.
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Directly connected to JR Shinjuku Station, with a taxi stand for convenient transfers.
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More than 1,600 expressway buses arrive and depart each day at peak times.
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The Tokyo Tourist Information Center is located on the expressway bus arrival floor.
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Free Wi-Fi is available for international visitors to Japan.
Photos
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Start your expressway bus journey to destinations across Japan here
Official FAQs
Frequently Asked Questions have been vetted and answered directly by each listing.
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Is free Wi-Fi available in the facility?
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Yes, it is.
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Are coin-operated lockers available?
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There are 46 large, 46 medium, and 50 small lockers inside the terminal on the fourth floor.
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Is there a smoking area?
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There is no smoking area inside the terminal.
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Are luggage carts available to borrow inside the bus terminal?
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Luggage carts are not available for passengers to borrow.
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Where can I buy a bus ticket?
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Tickets can be purchased at the staffed ticket counter or ticket machines on the expressway bus departure floor on the fourth floor.
Reviews
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Some reviews are AI-translated.
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For this trip to Mount Fuji, I chose to take a highway bus from Shinjuku Expressway Bus Terminal (BUSTA Shinjuku), and it was really convenient for independent travelers! BUSTA Shinjuku is right next to Shinjuku Station, so before boarding, you can buy drinks and snacks nearby and then enjoy an easy ride to Mount Fuji.
It was my first time taking this route, and what I looked forward to most was gradually leaving central Tokyo behind and heading toward Mount Fuji. Along the way, the scenery changes from high-rise buildings to more open suburban landscapes. When the weather is good, you may even get to see Mount Fuji from the window. The bus ride itself really feels like part of the trip.
Compared with making multiple train transfers, the highway bus takes you directly to the Mount Fuji area, saving you the trouble of carrying luggage and changing trains. It's very convenient for independent travelers. It's an especially useful transportation option if your itinerary includes places such as Lake Kawaguchi and Fuji-Q Highland.
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This terminal is pretty big (I mean in terms of floor space lol). The line for the women’s restroom was all the way outside, and I was worried I’d miss my bus, so I didn’t go~
There are lots of ticket machines, and inside this fairly large terminal there’s also a convenience store!
I got really lucky that day—there were only one or two seats left both ways. It was a super last-minute decision to go see Mt. Fuji!
My physical condition was really bad though... and sure enough, I kept getting nosebleeds over there 😔
*Just a heads-up for everyone: the charging ports on both my outbound and return buses were USB!*
I brought the wrong thing, and the one in the photo was borrowed from the person next to me. Turns out they were Chinese lol.
I was originally going to ask to borrow a cable, but they straight-up gave me a power bank instead! I’m seriously so grateful. Totally unrelated, but they nodded off all the way onto my shoulder hahaha—they were sleeping super deeply, which means the driver was really smooth~ -
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Shinjuku is already lively at night, and BUSTA Shinjuku looks even more impressive under the lights. With so many travelers coming and going with their luggage, you can really feel the energy of Tokyo as an international metropolis.
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You can catch buses to sightseeing spots around Tokyo, and it’s also pretty convenient for getting to the airport.
The 3rd floor is for arrivals and the 4th floor is for departures. It’s also connected to the shopping complex next door, so if you have time, you can do a little shopping too! -
Details
- Name in Japanese
- バスタ新宿
- Postal Code
- 151-0051
- Address
- 5-24-55 Sendagaya, Shibuya City, Tokyo
- Closed on
- Open year-round
- Hours
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3:30 a.m. - 1:00 a.m.
The information counter is open from 7:00 a.m. to 11:00 p.m. - Access
- Directly connected to the New South Gate of JR Shinjuku Station; a 2-minute walk
- Credit Cards
- Accepted
- Official website
- Official website (Japanese)